Individuals
Account takeover, scams, phishing, and lost-device recovery with direct, practical steps.
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// incident response
Respond with clarity when every minute matters
Tell NeoShield what happened and receive a calm, prioritized response plan. Contain immediate risk first, organize recovery second, and strengthen defenses afterward. Built-in response playbooks remain available without using an AI credit.
1. Contain
Limit active damage and protect critical access.
2. Recover
Restore services carefully and preserve useful evidence.
3. Improve
Reduce recurrence with practical follow-up actions.
// designed for the situation at hand
Guidance adapted to your operating context
Small businesses
Ransomware, payment fraud, website compromise, and business-email incidents with operational priorities.
Enterprise teams
Evidence, notification, coordination, and regulatory considerations. Pair with the SOC console for live incident work.
Frequently asked questions
What should I do first if I have been hacked?
Stay calm and stop the bleeding: change passwords from a clean device, revoke active sessions and tokens, enable multi-factor authentication, and isolate affected devices before investigating.
What incidents does this assistant cover?
Account takeover, ransomware, financial fraud, business email compromise, lost or stolen devices, and data exposure - each with a guided playbook.
Is the incident response plan free?
The built-in playbooks are always free. An AI-tailored plan based on your description is metered: one free request, with higher limits on Pro.
Can it tailor advice to my situation?
Yes. Describe what happened and choose your audience (individual or business) and it adapts the containment, eradication, and recovery steps to your case.
How to use AI Incident Response
Manual & worked example — inputs, output, limits, what it does not do, and a worked example.
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